Last updated: 3 September 2026
These Terms of Service (“Terms”) govern your access to and use of the HowdyBru platform (“the Service”), a visitor and vehicle access management system operated by the HowdyBru team (“we”, “us”). By creating an account, signing in, or otherwise using the Service, you agree to be bound by these Terms. If you do not agree, you may not use the Service.
You must be at least 16 years old to create an account. Accounts are created by invitation from a site administrator or by self-registration where enabled. You are responsible for safeguarding your login credentials and for all activity under your account. Notify us immediately at support@howdybru.com of any unauthorised use.
Paid plans, trials, and add-ons are billed via Stripe or PayFast. Trial periods, where offered, expire automatically; continued use requires an active paid subscription. Fees are billed in advance and are non-refundable except where required by law. We may change pricing on reasonable notice; existing subscriptions continue at the then-current rate until renewal. You authorise recurring charges to your selected payment method until you cancel.
The Service sends visitor invitations, OTP codes, and notifications through the WhatsApp Business API, email, and Telegram. You agree to obtain any consent required from message recipients before sending invitations or marketing messages, and to comply with Meta’s Business Messaging Policies and applicable communications laws. We may suspend messaging that violates provider or legal rules.
Where you connect third-party systems (Google Sheets, Microsoft Excel, VMS or access-control platforms), you are responsible for the security of your own credentials and for ensuring that data sharing complies with the third party’s terms and applicable law. We are not responsible for the acts or omissions of those third-party providers.
The Service, its design, source code, and branding are owned by HowdyBru or its licensors. You retain ownership of the data you submit. We grant you a limited, non-exclusive, non-transferable licence to use the Service for its intended purpose during an active subscription. No rights are granted except as expressly stated here.
The Service is provided “as is” and “as available”. To the maximum extent permitted by law, we disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose, and non-infringement. We do not warrant the Service will be uninterrupted, secure, or error-free, or that access-control decisions based on the Service will be accurate in every case.
To the maximum extent permitted by law, HowdyBru shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or for loss of profits, data, or business, arising out of or related to your use of, or inability to use, the Service. Our aggregate liability for any claim shall not exceed the fees you paid us in the twelve months preceding the event giving rise to the claim.
We may suspend or terminate access if you breach these Terms, misuse the Service, fail to pay fees, or expose us or others to legal or technical risk. You may cancel your account at any time. Upon termination, your data is retained only as required by your configured retention period or applicable law, then deleted.
We may update these Terms from time to time. We will revise the “Last updated” date and, for material changes, notify affected users through the app or by email. Continued use after changes take effect constitutes acceptance of the updated Terms.
These Terms are governed by the laws of the Republic of South Africa. Disputes will be resolved in the courts of South Africa, without prejudice to any mandatory consumer-protection rights you may have in your jurisdiction.
Questions about these Terms can be sent to support@howdybru.com.